Conflict Resolution
Respectful Conduct in the Workplace
Respectful Conduct in the Workplace
This online Conflict Resolution course discusses the techniques and strategies that can be used to limit the damage and disruption conflict can sometimes cause in the workplace.
Respectful Conduct in the Workplace
Respectful Conduct in the Workplace
Respectful Conduct in the Workplace
The purpose of this Respectful Conduct in the Workplace Training Program is to provide all employees with skills and information that will allow them to understand their responsibility in fostering a Respectful Workplace.
Prevention of Workplace Violence
Respectful Conduct in the Workplace
Become a Contributing Project Team Member
All employees have the right to expect a workplace that promotes safety from violence, threats and harassment. Working for an organization which deals with the public each and every day, employees are going to encounter situations involving unpredictable behaviour. Within this course, the entire spectrum of workplace violence is covered, focusing particularly on the ways in which employees can identify the potential for workplace violence, attempt to defuse it, and respond to it should it unfortunately occur.
Become a Contributing Project Team Member
Change Management - Thriving through Workplace Change
Become a Contributing Project Team Member
Most of us from time to time will be part of a project team. We’ll be required to work with others, complete assignments, as well as communicate progress and project challenges. Building your skills to be an effective project team member is a great thing to do.
Change Management - Thriving through Workplace Change
Change Management - Thriving through Workplace Change
Change Management - Thriving through Workplace Change
This online Leading Through Change course will show you how to implement change positively and successfully and avoid the mistakes that cause change initiatives to fail.
Exceptional Customer Service
Change Management - Thriving through Workplace Change
Change Management - Thriving through Workplace Change
This online Exceptional Customer Service course is designed to help you develop the necessary skills and attitude for delivering exceptional customer service and translate them into action on a daily basis.